At Xspeed Marine Technology, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Return Period

We accept returns within 30 days after delivery.

To be eligible for a return, the item must:

• Be unused and in original condition
• Include original packaging
• Not be damaged by improper installation or misuse

Non-Returnable Items

The following items are not eligible for return:

• Customized or special-order propellers
• Used or installed products
• Products damaged by improper operation
• Clearance or discounted items

Defective or Damaged Products

If the product arrives damaged or has a manufacturing defect, please contact us within 7 days after delivery with:

• Order number
• Product photos
• Description of the issue

We will review the case and provide replacement or refund support if applicable.

Refunds

Once your return is received and inspected, we will notify you by email regarding approval or rejection of your refund.

Approved refunds will be processed to the original payment method within several business days.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or shipped incorrectly.

Original shipping charges are non-refundable.

Exchanges

We accept exchanges for defective or damaged items. Please contact us before returning any products.

Return Address

Qingdao Xspeed Marine Technology Co., Ltd.
Room 801, Building 2, Guohao Financial Insurance Center
Chengyang District, Qingdao
Shandong, China

Contact Us

If you have questions regarding returns or refunds, please contact us:

Email: sales02@xspeedprop.com

Website: https://xspeedprop.com/